FREE SHIPPING WITHIN NEW ZEALAND ON ORDERS OVER $150!

FAQs


THE PRODUCTS

 

Where are your products made?

Our products are manufactured right here in Auckland, New Zealand. 

 

Is it 100% merino?

It certainly is. Our blankets have a 100% cotton binding but the body is made from 100% merino.

 

SHIPPING

 

How much will it cost to ship my item?

Within New Zealand our delivery charge is $6.50 for tracked shipping and $9 for rural shipping. 
To Australia our delivery charge is $10 for standard shipping. 
To anywhere else in the world that we offer shipping our delivery charge is $25.

We offer FREE shipping worldwide for all orders over $150.

 

Do you ship overseas?

We do. Not to every country in the whole wide world but to a lot of them.

 

Can I get my order tracked?

All orders within New Zealand are tracked. We'll send you a tracking number at the time your order is sent. 
Our international delivery charges don't include tracking. If you'd like you parcel tracked send us an email before ordering and we'll see what we can do.

 

Can my order be shipped to my work?

Of course, what better way to brighten your work day?! However, your address field must contain the name of the business so the courier can easily identify it.

 

How long will it take for my beautiful merino baby products to arrive?

Our target delivery times are: 
North Island: 1 - 3 business days 
South Island: 2 - 4 business days 
Australia: 4 - 8 business days 
Rest of the World: 5 - 10 business days 
Please allow an extra day for rural areas or during peak periods such as public holidays.